Refund Policy

If you are not happy, and want to return it…No problem.


If you would like to return your pet portrait, we will issue a return label (via email). You are responsible for printing the label and shipping back to us in the original packaging. Once received, a refund for the purchase price will be issued. Shipping costs are non-refundable.
At Animal House Portraits, your satisfaction is guaranteed.

  • Returns are honored within 5 business days of the shipment delivery date.
  • Returned shipping must include shipping tracking and insured for purchase value.
  • Returns must include the product and all original product packaging (everything we sent to you must be returned to us)
  • Once the return has been received, the refund request is processed as fast as possible (usually two business days). Your credit card and/or PayPal may take longer to show the return value in your account.